COVID-19 Shipping

The delivery time might take longer than expected. We will keep in contact with our courier provider to give the update of the time frame as much as possible. Due to the pandemic and the unstable cargo flight shortage, some areas/countries may suffer from the longer delivery time. If you have any concerns and questions, please feel free to contact us via email/DM and we will get back to you as soon as possible.

Delivery

We ship globally!

    • All products are made in and shipped from Hong Kong. We dispatch all orders in 2-3 business days from our warehouse. Once your order is dispatched, you will receive a shipping confirmation email.
    • Our standard global shipping is international air mail (no signed) with essential online tracking data provided by Hong Kong Post’s e-Express service. There are four tracking points: (1) Acceptance at counter; (2) Handed over to the carrier / Left for destination; (3) Arrival at overseas mail processing centre; and (4) Delivered.

We offer FREE shipping when spending USD38.00 or more depending on the locations (see the shipping section below).

    • Please be careful when filling in your shipping address on the checkout page, we are not liable for lost packages due to an incomplete or inaccurate address.

Shipping*

Below you can find the estimated shipping time from Hong Kong with essential online tracking data. It's important to note that all times are estimates and depend on the local postal service in your country. The expected delivery date depends on the actual situation of the local postal service.

*Please note that in some cases the delivery may be slightly delayed due to the pandemic, holiday seasons or local customs inspections.

Location
Shipping Time
FREE Shipping Spending
Hong Kong, Macao
1 to 2 business days
USD38.00 or more
Taiwan
4 to 5 business days
USD38.00 or more
United States
7 to 16 business days
USD38.00 or more
Canada
8 to 25 business days
USD38.00 or more
Japan
5 to 8 business days
USD38.00 or more
Singapore
6 to 8 business days
USD38.00 or more
Malaysia
6 to 10 business days
USD38.00 or more
Australia, New Zealand
10 to 20 business days
USD38.00 or more
Germany, United Kingdom, France, Belgium, Netherlands, Switzerland, Ireland, Spain, Portugal, Denmark, Finland, Norway, Sweden, Poland
7 to 18 business days
USD38.00 or more
Rest of The World
14 to 25 business days
N/A


Customs Charges and Delays

Some countries may require import taxes, duties and customs fees for the imports. These charges, if applicable, are determined and charged by the Customs office of your country, and must be paid by the recipient of the parcel. There might also be delays in delivery times due to customs checks which is out of our control. For more information, please contact your local Customs office.